
Building a High-Performance Team: Insights from a Multi-Million Dollar Home Services Powerhouse
The Home Service Expert Podcast
Embrace Flexible Shifts for Increased Efficiency
Attention to detail, such as punctuality and capacity planning, is crucial for optimizing workforce efficiency. Hiring personnel for unconventional hours, like nights and weekends, can fill service gaps and meet customer demands more effectively. This approach not only accommodates those with alternative schedules, such as caregivers and night workers, but also aligns with consumer behavior, as evening services often lead to more customer engagement and spending. Exploring arrangements like hybrid shifts or compressed workweeks can enhance work-life balance for employees while increasing productivity and service coverage.
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