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#665: Danny Meyer, Founder of Shake Shack — How to Win, The Art of The Graceful “No,” Overcoming Setbacks, The 6 Traits of Exceptional People, The 4 Quadrants of Performance, Lessons from Hospitality Excellence, and More

The Tim Ferriss Show

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Scaling culture: Celebrating wanted behaviors and tolerating unwanted ones

Language allows identification of problems in organizations/nScaling culture is a difficult task/nThe best way to fuel the culture in the organization is rewarding wanted behaviours/nCulture is the sum of all wanted behaviours minus unwanted behaviours

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