#57 Sheila Heen: Decoding Difficult Conversations
The Knowledge Project with Shane Parrish
The Power of Listening in Persuasion
Listening is often seen as a strategy of last resort in life/nPersuasion is more effective when it involves active listening/nGood listening helps you understand people's concerns and priorities/nListening can change the dynamics of a relationship/nReciprocity is a strong social dynamic that influences listening
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