How to Ask for Feedback

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When seeking feedback, it is important to choose your words carefully and ask in a way that encourages a genuine response. Embrace the discomfort of receiving feedback and give the other person time to think by staying silent for a few seconds. Listen with the intent to understand, ask follow-up questions, and avoid responding defensively. Reward candor by taking action on the feedback and seeking further input. If you disagree with the feedback, demonstrate that you are open to feedback by acknowledging the points you can agree with and then have a respectful disagreement. This approach can help build stronger relationships and enable growth through feedback.

You know what they say about unsolicited advice (don’t give it!) but when it comes to SOLICITED feedback, author and executive coach Kim Scott says: bring it on. Kim believes that when it comes to improving your life at home, work, and anywhere in between, it helps to ask for – and provide – kind, but radical, candor. In this episode, Kim shares what she’s learned about embracing candidness and care in the workplace, gives tips on how to engage in constructive conversations, and opens up about the benefits of addressing bias in communication. Her latest book, "Just Work:
How to Root Out Bias, Prejudice, and Bullying to Build a Kick-ass Culture of Inclusivity" is out now. For the full text transcript, visit go.ted.com/BHTranscripts