Blake Eastman: Learn to Read Anyone
The Knowledge Project
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Evaluating Email Communication and Asking Predictive Questions for Better Feedback
Leaders can evaluate their email communication effectiveness by seeking feedback from others. However, creating the right environment for honest feedback can be challenging. Instead of asking vague questions, it's more effective to ask about predictive scenarios to encourage a more concrete response. For example, asking someone to rate the likelihood of inviting the leader to a dinner with close friends provides an easier and more accurate response than asking for a general impression. Asking specific questions such as how often the recipient feels frustrated after receiving an email can yield valuable insights, although many people may be unwilling to engage in this level of self-reflection.
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