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Netflix’s Reed Hastings: Why culture matters

Masters of Scale

NOTE

Average intellect fell

Emphasizing the importance of first principle thinking over rigid processes reveals that over-systematizing can lead to a decline in intellectual engagement within a company. When organizations prioritize the establishment of procedures to prevent errors, they may inadvertently attract less capable individuals, resulting in a workforce that struggles to adapt to market changes. This focus on process over innovative thinking hampers the ability to respond effectively to new challenges, ultimately causing a decline in both problem-solving capabilities and overall company performance.

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