The belief that communicating facts alone can create change is often called the information deficit model. However, research shows that simply presenting facts doesn't effectively change minds and hearts most of the time.
In this episode we sit down with Greg Satell, a communication expert whose book, Cascades, details how rapid, widespread change can sweep across groups of people big and small, and how understanding the psychological mechanisms at play in such moments can help anyone looking to create change in a family, institution, or even nation, prepare for the inevitable resistance they will face.