Conversations with Tyler cover image

Patrick McKenzie on Navigating Complex Systems

Conversations with Tyler

Challenges of Regulatory Compliance and Impact on User Experience

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The process of proving identity to transfer agents for typical transfers imposes high costs and undesirable user experience. Implementing parallel procedures with lower regulatory requirements could lead to higher success rates. ML and KYC impose significant costs on society, and there is a need to change laws and regulations or modify their implementation. Additionally, the empty bank parking lots can be explained by queuing theory and operations science, which are often underappreciated by relevant professionals.

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