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Pricing and Retention Strategies of a $200M+ exit (Patrick Campbell of Profitwell)

Leveling Up with Eric Siu

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How to increase prices

Private equity firms aim to maximize lifetime value by making pricing changes and adding value to customers. If NPS is over 20, raise prices by emphasizing added value in communication with customers, offering legacy discounts, and providing an option for a discount if the increased price is a burden. Additionally, companies can increase revenue by offering add-ons that cater to a segment of users willing to pay for extra features.

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