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Mastering product strategy and growing as a PM | Maggie Crowley (Toast, Drift, Tripadvisor)

Lenny's Podcast: Product | Growth | Career

notes

NOTE

How to Be a Good Product Manager

To be a good PM, you have to be willing to do the hard, boring, unglamorous work of customer support, sales, marketing, writing, copy, and project management. No one else will do it because you're responsible for outcomes. This work is what makes your product successful and you successful. Communication skills, collaboration skills, vision, and strategy are important, but doing the gritty work is essential.

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Transcript

Episode notes

Maggie Crowley is VP of product at Toast and previously vice president and head of product at Charlie Health, senior director of product management at Drift, and a PM at TripAdvisor. She’s also the host of Build, a podcast dedicated to product and product management. In today’s conversation, Maggie shares:

• The value of building a broad-based PM skill set

• Three qualities of the best product managers

• A step-by-step guide for crafting a product strategy

• How to break into PM

• Why great writing is often just simplifying your writing

• Why being too data-driven is a red flag

• The impact of content creation on Maggie’s career

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Find the full transcript at: https://www.lennyspodcast.com/mastering-product-strategy-and-growing-as-a-pm-maggie-crowley-toast-drift-tripadvisor/

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Where to find Maggie Crowley:

• X: https://twitter.com/maggiecrowley

• LinkedIn: https://www.linkedin.com/in/maggie-crowley-42a97112/

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Where to find Lenny:

• Newsletter: https://www.lennysnewsletter.com

• X: https://twitter.com/lennysan

• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

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