
132. Lean Into Failure: How to Make Mistakes That Work
Think Fast Talk Smart: Communication Techniques
Psychological Security Through Communication
Psychological safety refers to feeling free to express candidly even risky content, believing it is expected and welcomed. It's not about comfort but a learning environment where voices are valued. To build it, start by emphasizing the nature of work, welcoming imperfect ideas and early feedback. Asking questions, demonstrating curiosity, and offering constructive responses are crucial. Encourage openness by expressing gratitude for candor and having meta conversations about the importance of psychological safety.
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