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OpenAI and Ex-Shopify Product Lead Reveals How He Builds AI Products | Miqdad Jaffer
Behind the Craft
Embrace Uncertainty to Enhance Control
Building consumer products involves a predictable path with specified goals and requirements. However, in non-deterministic systems like AI, anticipating error cases and edge scenarios becomes challenging. It is essential to assume that potential failures may occur and ensure transparency in AI operations. Users must be kept informed and engaged, allowing them to review actions taken by AI, thereby ensuring that technology serves as an enhancement rather than a full automation, preserving user control and awareness.
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