Sheryl Cababa on Systems Thinking for Social Change
The Informed Life
00:00
User-Centered Thinking in Product Design Ignores the Effect a Product has on the Other Actors in the System
Narrowing our thinking about users of products can have drawbacks./nIt's important to consider how people who are not users of our products are affected./nThinking only about individuals might leave out differing behaviors or impacts on people as groups or segments or populations./nIt's important to consider populations that are marginalized when engaging in product design./nEdtech developed in the education space is often agnostic to who are under-resourced students and who aren't.
Transcript
Play full episode
