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Top 10 Lessons From 100 Episodes Of Operations
Operations with Sean Lane
How to Fight for More Headcount and Operations Tooling
Sylvia emphasized the importance of nurturing a well-rounded RevOps team, focusing on traits like technical skills, analytical abilities, customer focus, and intellectual curiosity. She also highlighted the need for a change enablement strategy to support constant organizational changes, explaining the importance of training employees on tool usage, garnering managerial support, and leveraging peer influence for tool adoption in large teams.
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