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Companies Can Win by Reducing Overwork

HBR IdeaCast

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Leading by Example and Communication Patterns

Leaders need to walk the talk when promoting work-life balance to avoid enabling a 24-7 work culture. Communication patterns, like after-hours texts and immediate responses, play a crucial role in setting expectations for employees. Cumulatively, these small actions send strong signals to employees on what is valued, potentially perpetuating an 'always-on' culture. Leaders should focus on outcomes rather than input hours, necessitating a change in reward systems to discourage constant availability and prioritize work efficiency.

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