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Wisdom for Work #15 - Navigating Conflict & Difficult Conversations - with Chris VandenBrink & Andy Crissinger
The Reboot Podcast
Disentangling Intent and Impact in Conversations
Understanding the combination of impact and intent is crucial in conflict resolution. To have fair communication, it is important to know our intentions and the impact of others' behavior on us. However, we should avoid making assumptions about others' intentions and communicate openly to avoid misunderstandings.
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