A Bit of Optimism cover image

Unreasonable Hospitality with Will Guidara

A Bit of Optimism

NOTE

The Power of Making People Feel Good

Hospitality is about making people feel good and creating memorable experiences. It's not about what you say or do, but how you make them feel. The best example is when people remember a hot dog from a world-class restaurant more than any other meal. Hospitality doesn't require training, it just requires encouragement, inspiration, and resources. It's about prioritizing and making people feel seen and heard.

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