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Change is Difficult: Recognize the Disconnect
Leadership often embraces change, enjoying the role of driving it while not experiencing the frontline consequences. This disconnect can create a bias where leaders may not fully understand the difficulties faced by staff on the ground. With the current pressures of AI advancements and workforce burnout, implementing change has become increasingly challenging. Many employees struggle with change fatigue and a lack of motivation to return to office environments, leading to resistance when mandates are imposed. In the immediate future, the focus should shift towards recovery and support for employees to better navigate this transitional period.