HOW TO KNOW A PERSON: The Art of Seeing Others Deeply (with David Brooks)
The Next Big Idea
Don’t try to make it about you
The key insights from the snip include: Keeping the gem statement in the center during a disagreement helps preserve the relationship by focusing on common underlying values. Avoid being a 'topper' in conversations by not shifting the focus to yourself when others share their experiences. Practice 'looping' to improve communication by acknowledging that we are not as clear or good listeners as we assume.
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