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The Ideal Community Onboarding At Peak Excitement (Jay Clouse)
Properly onboard new community members by offering a welcoming and guided experience, easing their anxiety and overwhelm. Engage newcomers during peak excitement by providing a clear next step such as scheduling a one-on-one call. Deliver a seamless onboarding process with a personalized scheduling link, a web page orientation, community access, completing a profile, an onboarding course, and personalized welcome messages. Continuously answer the 'now what' question for members through each step to enhance engagement and create a strong sense of belonging and expectation.