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The FAQ Tool for Effective Communication
The FAQ tool, standing for fact, assumption, and question, is a powerful method for effective communication. Start by sharing the facts as you experienced them, followed by your assumptions about what these facts imply. Finally, ask questions to clarify and understand the situation better. Remember, every thought is an answer to an unknown question. By using the FAQ tool, you can address misunderstandings and communicate more clearly by focusing on experiences, implications, and open dialogue.