4min snip

Lenny's Podcast: Product | Growth | Career cover image

Shreyas Doshi on pre-mortems, the LNO framework, the three levels of product work, why most execution problems are strategy problems, and ROI vs. opportunity cost thinking

Lenny's Podcast: Product | Growth | Career

NOTE

Different Levels, Different Perspectives: Recognizing Product Work Dynamics

In product management, understanding the three levels of product work—impact, execution, and optics—is crucial for effective team dynamics and decision-making. Often, product managers focus on the execution level, concentrating on the steps needed to launch a product, while executive leaders tend to prioritize the impact level, emphasizing customer experience and brand perception. This disconnect can lead to misunderstandings during discussions, such as product reviews, where rationale based on execution does not align with the broader impact concerns raised by higher-level stakeholders. Recognizing this communication gap can illuminate conflicts within teams, as individuals may inadvertently focus on different priorities. It is important to realize that while people can switch between levels of focus, they often default to their preferred level without conscious awareness. This insight can also influence organizational culture, particularly in how companies promote individuals, favoring those who excel at understanding and navigating these different levels of impact and execution.

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