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The Power of Provisional Language and Off-ramps in Communication
Using provisional language like 'perhaps' or 'maybe' in communication can help to acknowledge the uncertainty and invite open dialogue. This technique, taught by communication coaches Dan Clerman and Wudita Nisker, can improve interpersonal communication. By employing off-ramps, offering alternative perspectives and creating space for others to express their opinions, conflicts can be resolved more effectively. The technique was observed to be effective even in a political context, where putting aside outrage and listening allowed for better understanding. Provisional language and off-ramps are also valuable in storytelling as they contribute to a more nuanced and engaging narrative.