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Lenny's Podcast: Product | Growth | Career cover image

The ultimate guide to product operations | Melissa Perri and Denise Tilles

Lenny's Podcast: Product | Growth | Career

ADVICE

Effective Product Operations

🗣️ "And it's probably not going to be great. And we do see this trend of people throwing agile coaches at this."

  • Define systems and processes for your product operating model.
  • Avoid assigning agile coaches with no product management experience to product operations roles.
  • Focus on aiding product management processes, not just agile processes.
  • Facilitate cross-functional roadmap reviews, considering attendees, inputs, decisions, and communication.
  • Tailor communication to different audiences (e.g., executives).

Key takeaway: Product operations should focus on supporting product management, streamlining communication, and facilitating decision-making.

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