Intelligence Squared cover image

How to be a Supercommunicator, with Charles Duhigg

Intelligence Squared

The Tension Between Training for Authenticity and Genuine Authenticity in Communication

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There is a tension between being trained to be authentic and genuinely authentic in communication. It's debatable whether authenticity can be taught or if it becomes less authentic through training. Learning to be a better listener can raise the question of whether one can fake authenticity or if genuine authenticity only comes from true commitment. However, it's possible to learn the rules that allow one's authentic self to emerge. Super communicators are skilled at recognizing and matching the type of conversation they are in, be it practical, emotional, or social, to effectively communicate. They can also invite others to match them, leading to a deeper level of understanding. This ability does not diminish authenticity but rather serves as a tool to facilitate genuine authenticity. Understanding the structures of conversations can lead to a more honest expression of self.

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