Intelligence Squared How to be a Supercommunicator, with Charles Duhigg
52 snips
Jan 29, 2024 
Charles Duhigg, a Pulitzer Prize-winning reporter and author of The Power of Habit, joins physicist and science communicator Helen Czerski to explore the art of effective communication. They discuss the common obstacles that hinder clear dialogue, emphasizing the importance of active listening and authenticity. Duhigg shares insights on emotional dynamics in conversations and the ethical implications of communication in professional environments, especially in a tech-driven world. The two also tackle the necessity of engaging respectfully in difficult discussions, fostering understanding and bridging divides.
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Mismatched Communication
- Charles Duhigg's wife gave him practical advice after he complained about his boss.
- He wanted emotional support instead, highlighting mismatched communication styles.
Looping for Understanding
- Practice "looping for understanding" to improve communication.
- Ask questions, rephrase what you heard, and confirm your understanding.
Conversation Layers
- Conversations have multiple layers: practical, emotional, and social.
- Supercommunicators recognize and match these layers for better connection.
