When receiving criticism, our ego often kicks in and our composure worsens. However, we have the power to switch to 'improving mode,' where we embrace feedback and strive to get better. At Bridgewater, constant exposure to feedback helps cultivate this mindset. While the primal, emotional reaction may be louder, the logical voice that acknowledges areas for improvement is softer. It's a battle between the two, but recognizing this conflict quickly is a valuable skill. Ray Dalio, founder of Bridgewater, has even trained himself to find pleasure in negative feedback because he has seen the positive outcomes it can bring. Overall, while not always enjoyable, we crave criticism because it helps us grow. It's easier to accept when we have opted into it rather than when it's sprung upon us. Embracing criticism leads to progress and learning over time.
What if you could tell your co-workers what you really think of them? At one of the world’s most successful hedge funds, everyone is rated and ranked constantly – in front of everyone. They’ve figured out how to embrace negative feedback, and they swear it’s essential to their success. Adam Grant shows how you can learn to take criticism well – and get better at dishing it out.
This is an episode of WorkLife with Adam Grant, another podcast in the TED Audio Collective.
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Find the transcript for this episode at go.ted.com/worklifecriticism