To manage anxiety and regrets in high-stakes situations, ask yourself two questions: "So what?" and "Now what?".
These questions help cut through emotional clutter and promote objective, rational decision-making.
Focusing on the present moment and the next steps allows for more effective action and reduces anxiety.
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Scott Walker is a former Scotland Yard detective, world renowned hostage negotiator and an author.
Having successfully resolved over 300 cases, from hostage negotiations to piracy, ransom and cyber extortion attacks, Scott has gained deep insights into how human communication works and today we get to find out his wildest stories and best tips.
Expect to learn how the science of negotiating actually works, the questions should you ask at the beginning of a negotiation to set the tone, how you can deal with overwhelm and nerves in high pressure situations, Scott’s advice for negotiating with difficult people, how to avoid the most common negotiation mistakes and much more...