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562. How to Succeed at Failing, Part 2: Life and Death

Freakonomics Radio

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Learning from Failures

Complex failures often involve a combination of factors, including human errors and flawed processes like faulty medication labeling and organization practices. The example given highlights the consequences of such failures, where a crucial drug was mistakenly dispensed due to system flaws. It emphasizes the importance of viewing individuals as victims of systemic failures rather than solely attributing blame to them. Criminalizing human errors is not an effective solution and does not prevent future mistakes.

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