3min snip

Finding Mastery with Dr. Michael Gervais cover image

The Lost Art of Connection: How to Be a Supercommunicator | Charles Duhigg

Finding Mastery with Dr. Michael Gervais

NOTE

Understanding the Quiet Negotiation

Not every interaction requires a conversation; often, direct requests, such as asking someone to clean their room, suffice. However, when a genuine conversation is warranted, a 'quiet negotiation' proceeds the dialogue. This involves discovering mutual topics of discussion and establishing communication styles without explicit acknowledgement. Individuals instinctively test the conversational waters by introducing light topics and observing responses to gauge the nature of the exchange as either formal or informal. Effective communicators enhance this process by paying closer attention to subtle cues and adapting as needed. They view attempts and failures in communication, such as an unsuccessful joke or an overly personal question, not as setbacks, but as valuable information that informs future interactions. This experimental mindset allows for growth in understanding how conversations unfold and fosters better engagement in communication.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode