Finding Mastery with Dr. Michael Gervais cover image

The Lost Art of Connection: How to Be a Supercommunicator | Charles Duhigg

Finding Mastery with Dr. Michael Gervais

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Weaponizing Conversational Space

✨Key takeaways:

  • Create stress by asking rapid questions
  • Pause and nod to create invitation.
  • Slow down by saying "Give me a second."

How to improve communications by creating space in a conversations:

  1. Avoid rapid questions. Example: Instead of bombarding someone with questions, give them time to respond to each one.
  2. Use pauses effectively. Example: Pause to give the other person time to process information, but also use nonverbal cues like nodding and smiling to create a sense of invitation.
  3. Slow down your own thinking in conflicts. Example: Say "Give me a second. I need to think about what I want to say" or "Hold on just one second." to create space for both yourself and the other person and avoid impulsive responses.
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