
Sell Playbook: The Definitive Objection Handling Guide (Jason Bay, Outbound Squad)
30 Minutes to President's Club | No-Nonsense Sales
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Reconnect with Context, Not Spam
When a contact hangs up, instead of immediately redialing with the assumption of a disconnection, take note of their last words and the call details. Reconnect a week later by referencing the prior conversation to create familiarity and to remind them of their initial response. Use this moment to differentiate from typical cold calls by highlighting the preparation done prior to calling. Employ light guilt by recalling their action of hanging up, which can intrigue them enough to listen. Additionally, when encountering budget objections, validate their concerns while asking specific questions about their budget situation to better understand their position and avoid persistence in future calls.
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