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Podcast 212: Creating a culture of psychological safety at work
CIPD
Commit to Understanding, Not Blame
Psychological safety in organizations progresses through four stages: from basic inclusion to meaningful contributions and ultimately to challenging norms. The value of psychological safety is highlighted in high-stakes industries, like healthcare and aviation, where understanding mistakes is crucial. In aviation, a culture of learning from errors exists, focusing on environmental conditions rather than assigning individual blame. This approach emphasizes the importance of analyzing errors to improve overall safety, contrasting with perceptions that psychological safety merely promotes failure without accountability.
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