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CIPD

Podcast 212: Creating a culture of psychological safety at work

Oct 8, 2024
Amanda Potter, a Chartered Psychologist and founder of Zircon Consulting, joins Phil Lowe, a seasoned leadership coach, and Theni Paramaguru, Senior Advisor at CIPD, to delve into the importance of psychological safety at work. They discuss strategies for fostering open communication and collaboration, emphasizing resilience in leadership. The group examines the impact of organizational culture on employee well-being, especially in hybrid environments, and shares practical tips for enhancing trust and engagement within teams. Tune in for an insightful conversation!
36:18

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Quick takeaways

  • Creating a psychologically safe workplace enhances individual and organizational performance by encouraging open communication, learning, and innovation.
  • Effective leadership is crucial in fostering psychological safety, as leaders must demonstrate openness, involve employees in decision-making, and model supportive behaviors.

Deep dives

Understanding Psychological Safety

Psychological safety refers to an environment where individuals feel comfortable expressing their thoughts, asking questions, and admitting mistakes without fear of negative consequences. Research indicates that teams with a low sense of psychological safety often face high levels of internal competition, which can suppress open communication and collaboration. For example, organizations focused solely on meeting key performance indicators may create environments where employees hesitate to voice concerns or innovative ideas. In contrast, a psychologically safe workplace encourages learning, innovation, and accountability among team members.

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