Organizations must proactively address the fears surrounding AI by fostering open communication and education about its impact. It is crucial to articulate the risks of inaction, such as increased fraud and cyber threats, prompting a clear understanding that AI will affect all employees. Engaging business leaders and relevant teams—including cyber, fraud, and HR—demonstrates the organization's commitment to understanding AI's disruptive nature and its influence on job roles. By creating an environment where employees can explore their skill sets in relation to advancing technology, organizations empower staff to adapt to changes instead of fearing them. Embracing AI responsibly, rather than ignoring its evolution, is essential, as is encouraging employees to share their insights and experiences with AI technology.

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