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Startup Field Guide by Unusual Ventures: The Product Market Fit Podcast cover image

Notion's Akshay Kothari on productivity and embracing AI

Startup Field Guide by Unusual Ventures: The Product Market Fit Podcast

NOTE

Building Systems Thinking in Go-to-Market Strategy

By incorporating systems thinking into the go-to-market approach, support tickets were efficiently analyzed and trends were identified by tagging and storing them in a database accessible to engineers. This eliminated the need for multiple people in the feedback loop process as engineers could directly access and work on the identified problems, bridging the gap between engineering and support seamlessly.

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