PRODUCTEA with Leah, Growth & Senior Leadership cover image

12: Wes Bush, CEO of Productled

PRODUCTEA with Leah, Growth & Senior Leadership

00:00

The Overlook Thing

The last stage of customer value is expansion. It's a shift from acquiring customers to engaging them and providing value before monetizing. Simply offering a free trial without providing value doesn't work. This shift impacts every aspect of the sales process, from acquisition to retention.

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