ON LIVE: Chrissy Teigen and John Legend on Entrepreneurship, Politics and Dogs
On with Kara Swisher
00:00
Building Trust and Loyalty
The key focus is on building trust with customers by providing high-quality products at affordable prices and ensuring customers feel cared for. The aim is for customers to come back for more, not just for the initial purchase but to establish brand loyalty. The company emphasizes transparency and avoiding tricking customers into purchases. The discussion briefly touches on the increasing use of AI in songwriting as a co-writing tool, predicting that it will become more common in the future.
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Transcript
