The speaker emphasizes the usefulness of using a tool called whoop score to monitor one's physical state and the importance of seeking out worthy opponents to improve negotiation and communication skills. Dealing with personal crises can significantly impact the nervous system and heart rate, making it crucial to take breaks when necessary. By reframing difficult people as worthy opponents, individuals can elevate their negotiation and communication abilities to a higher level.
Former hostage negotiator Scott Walker shares powerful principles for masterful dialogue when the stakes are high.
— YOU’LL LEARN —
1) The number one skill of master negotiators
2) Two tricks to help prepare you for any conversation
Scott Walker is one of the world's most experienced kidnap-for-ransom negotiators. He has helped resolve more than three hundred cases and other crises, such as piracy and cyber-extortion attacks. He spent sixteen years as a Scotland Yard detective engaged in covert, counterterrorist, and kidnapping operations. He left the police in 2015 to support organizations, government departments, and private individuals in securing the release of hostages. He now delivers negotiation workshops to organizations all over the world and is sought after as a keynote speaker. His first book, Order Out of Chaos, is out now and is a Sunday Times bestseller.