Slow Down to Define the Problem

Action bias often emerges from discomfort and vulnerability, compelling individuals to rush into problem-solving without fully understanding the issue at hand. This rush can lead to ineffective solutions. It is crucial to prioritize defining the problem, as illustrated by Einstein’s approach of dedicating the majority of time to understanding the issue before seeking a resolution. In contexts such as DEI (Diversity, Equity, and Inclusion), it’s important to take a step back, engage in listening, and foster deeper understanding before attempting to 'fix' perceived problems like racism. Emphasizing patience and reflection can lead to more effective and thoughtful actions.