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Data-Driven Intelligence Simplifies Operations
In 2023, a trend emerged where conversational AI was integrated broadly, but its relevance was questioned, particularly in areas like banking where demand for such interaction was low. The focus instead shifted to developing AI-powered data-oriented products that enhance operational efficiency. Key products include price intelligence, which compares pricing data among vendors, expense intelligence that optimizes finance team workflows by categorizing expenses and reducing unnecessary queries, and accounting automation that streamlines categorization processes. These innovations collectively aim to simplify complex operational processes, ensuring teams can focus on critical tasks rather than trivial details.