Being agile and adaptable is crucial in change management. It's important not to be overly fixated on a specific change management model, but rather to focus on what works best in the specific context and to create a common language for discussing change. Change can't be strictly followed based on a model as it varies each time, so it's essential to be able to make adjustments and make the chosen model your own.
This podcast is Part 4 of a conversation between Madison Lundquist, principal research lead for process and performance management at APQC, and Lynda Braksiek, principal research lead for knowledge management at APQC, about how to drive effective change in organizations. Part 4 covers how to train and engage employees in the change.