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NEA’s Vanessa Larco says generative AI will change the SaaS pricing model - and that’s a good thing

Equity

NOTE

Prioritize Growth Over Predictability

Investors should focus on revenue growth and account expansion rather than solely prioritizing predictable recurring revenue. A high net dollar retention (NDR) of 100% isn't ideal; instead, businesses must demonstrate consistent growth and maintain healthy margins. Especially when using Gen AI APIs, which incur variable costs, a business model should ensure durability and sustainability in margins. Investors need to move beyond the traditional view that recurring revenue is the ultimate goal, recognizing that predictable revenue can encompass various models that promote expansion, even at the cost of predictability.

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