The Importance of Culture and Connection in Companies

The lack of in-person coffee chats has posed a significant risk to company culture. Revitalizing culture and connection at Compass has been challenging but crucial. The CEO emphasizes the importance of connectivity over productivity and highlights that personal connections lead to growth. The pandemic promoted a productivity-focused mindset but neglected the value of human connection. Showing care through a screen is difficult, which is why the CEO prioritizes in-person interactions.