This Is TASTE cover image

463: Restaurant Hype Man with Eater, Resy, Blackbird Founder Ben Leventhal

This Is TASTE

NOTE

Embrace Seamlessness, Reject Clutter

Efforts to enhance the dining experience focus on a seamless check-in process, using innovative tools like a wooden puck instead of traditional QR codes. By prioritizing frictionless technology for customer check-ins and payments, the aim is to create a smooth interaction that avoids redundancy and confusion associated with excessive QR codes. The evolution from NFC pucks to diverse solutions signifies a commitment to modernizing customer engagement while maintaining simplicity in design and functionality.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner