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463: Restaurant Hype Man with Eater, Resy, Blackbird Founder Ben Leventhal
This Is TASTE
Embrace Seamlessness, Reject Clutter
Efforts to enhance the dining experience focus on a seamless check-in process, using innovative tools like a wooden puck instead of traditional QR codes. By prioritizing frictionless technology for customer check-ins and payments, the aim is to create a smooth interaction that avoids redundancy and confusion associated with excessive QR codes. The evolution from NFC pucks to diverse solutions signifies a commitment to modernizing customer engagement while maintaining simplicity in design and functionality.
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