AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
#197: How to build raving fans and real connection (feat. Chenell Basilio and Becky Davidson)
Creator Science
The Challenges of Building Recurring Experiences
Building one-time experiences often result in positive endings, while recurring experiences can evoke negative feelings when canceled. Balancing the desire for ongoing relationships with the need for recurring revenue can be challenging. Some experiences, like knowledge-sharing platforms, benefit from being continuous, but members may still self-select out over time. It can be unsettling when loyal customers opt out, yet it could signify their growth and progression. Implementing thoughtful off-boarding strategies can help ease the emotional impact of customer departures and maintain a sense of connection.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode