2min snip

On Purpose with Jay Shetty cover image

Chris Voss: #1 Secret Formula FBI Negotiators Use To Always Get What They Want & 4 Ways to Apply These Tactics to Your Life

On Purpose with Jay Shetty

NOTE

Curiosity Disarms Conflict

Engaging with opposing sides through unexpected statements can shift the dynamics of negotiation. By introducing an element of surprise, such as acknowledging the kidnapper's motives as a 'great thing,' one can foster curiosity and open communication. This strategy pivots the focus from confrontation to understanding, allowing negotiators to connect more effectively with the other party. The ultimate goal is to create a dialogue that prioritizes empathy and insight into what drives the opposition, leading to better outcomes in high-stakes situations.

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