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HBR On Leadership cover image

How to Get People to Listen to You

HBR On Leadership

NOTE

Communicate Calmly: Use 'I' to Connect

Choosing your words carefully is crucial in heated discussions to ensure effective communication. Use simple and direct language to maintain clarity. Frame your statements from your perspective by starting sentences with 'I' instead of 'you' to avoid making the listener feel accused, which may hinder their attentiveness. This approach demonstrates personal accountability and fosters a constructive dialogue. Avoid apologizing for your feelings, as it can undermine your message and intent. Emphasizing your perspective helps create a pathway for clearer understanding and resolution.

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