1min snip

Invest Like the Best with Patrick O'Shaughnessy cover image

Kat Cole – How to Operate: Lessons in Brand, Distribution, and Leadership - [Invest Like the Best, EP.184]

Invest Like the Best with Patrick O'Shaughnessy

NOTE

Asking for Perspectives and Making Improvements

To make the business better, the speaker asks employees for suggestions based on their perspective. They listen for patterns like management or communication issues. One example is getting a functional computer. The speaker shares a trick they learned from a restaurant consultant - keeping an MDDD (Made My Day Difficult) log to quickly improve the business.

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