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Planet Money cover image

Summer School 7: Negotiating and the empathetic nibble

Planet Money

NOTE

Negotiation Strategies and Empathy in Chris Foss' Book

Chris Foss wrote an excellent book about negotiations called Never Split the Difference./nThere can be a trade-off between being nice and getting the best deal in negotiations./nBeing warm, polite, and friendly does not mean capitulating in negotiations./nChris Foss suggests making the person you're negotiating with solve your problems for you./nThe person you're negotiating with may often start coming up with solutions themselves.

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